Join Our Team

DIY is a platform for kids and teens to learn skills. More than a 100 topics are ready to be mastered, from architecture to medicine to programming to wilderness survival. The big idea is that anyone can become anything just by trying. It's free to join and hundreds of thousands already have.

Our team is a collective of experience that ranges from designing automotive interfaces, sculpting puppets for Hollywood films, and founding Vimeo. Join us to help design, build, and support a community that encourages our members to learn by doing.

Community Support Manager

San Francisco

  • Nurture and maintain a good community strategy, coordinating with everyone in the company to ensure its effectiveness and provide superior quality of customer service and support.
  • Work with the product development team to ensure the community support platforms (for ex. forums, knowledge base, issue tracker, moderation tools) are kept up to date and functional, as well as influence the roadmap by collating user feedback.
  • Rapidly respond to support tickets and drafts notes to product development team to assist in technical and design solutions when necessary.
  • Regularly feed back insights gained from community monitoring into the marketing and editorial teams, to help them evolve their strategies.
  • Moderate all user generated content according to the moderation policy.
Key Qualifications
  • Creative, diplomatic, cool under pressure and fantastic interpersonal skills.
  • In-depth knowledge and understanding of online community platforms and their respective participants (Forums, Blogs, Photo Uploads, Profiling etc.) and how they can be deployed in different scenarios.
  • Have a good knowledge of principles of customer service.
  • Previous experience with Parents and Kids as customers.
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iOS Engineer

San Francisco

Open Source

We are huge proponents of and contributors to the open source community. A few things we've released recently:

Key Qualifications
  • Strong programming experience in Objective-C, C, C++
  • Strong knowledge of iOS development
  • Strong competencies in data structures and algorithms
  • Ability to write elegant, readable, and well documented code
  • Ability to create and build in an iterative fashion, a philosphy we embrace
  • Ability to rapidly prototype ideas
  • Passion for the discovery and exploration of new forms of social media and interaction
Bonus Points
  • Knowledge of OpenGLES, applications of graphics and computer vision algorithms
  • Knowledge of SQLLite and mobile caching
  • Experience working with JSON/REST APIs
  • Ability to pencil and paper ideas and wireframes
  • Desire to learn new skills and grow
  • Basic skills in pioneering and tree felling
  • Knack for finger painting
Say Hi!